Home > Home   

Welcome to Northern DHB Support Agency (NDSA)

  Who are we?

The NDSA is a shared services agency joint venture owned by the three Auckland Metro DHBs (Auckland, Counties Manukau and Waitemata) in their roles as health and disability service funders, for areas of service provision identified as benefiting from a regional solution. We also provide services to Northland DHB as a client. Governance of the NDSA is through a Board of Directors comprising two representatives from each shareholding DHB.

  Our Vision

The NDSA will work with District Health Boards towards excellence in health and disability support services.

  Mission Statement

The NDSA will support the DHBs as funders of health and disability support services by:

  • Being responsive to the identified needs of the DHBs
  • Delivering on DHB expectations
  • Being proactive in identifying and managing risks and opportunities for the DHBs
  • Supporting constructive relationships with and between stakeholders


In supporting the DHBs the NDSA will:

  • Be responsive to the identified needs of populations;
  • Recognise the need to give particular emphasis to improving Maori health status;
  • Recognise the need to give particular emphasis to improving the health status of Pacific peoples;
  • Build cross-sectoral relationships;
  • Build on the organisational and individual skills and experiences in the sector;
  • Develop the competencies, systems and processes to carry out core functions to support DHBs as funders of health and disability support services; 
  • Secure the confidence of our key stakeholders in our ability to meet our responsibilities.


Care & Respect Treating people with respect and dignity; valuing individual and cultural differences and diversity
Teamwork Achieving success by working together and valuing each other’s skills and contributions
Innovation Constantly seeking and striving for new ideas and solutions
Responsibility Using and developing our capabilities to achieve outstanding results and taking accountability for our individual and collective actions
Partnership Working alongside and encouraging others in health and related sectors to ensure a common focus on, and strategies for achieving health gain and independence for our population
Quality Ensuring that the services we fund and provide meet or exceed agreed expectations



© NDSA 2010 - supported by healthAlliance